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    hotelcomply

    Hotel privacy compliance, built from hotel operations.

    HotelComply helps independent and boutique hotels, single properties and small portfolios, compile their systems and vendors, guest-data workflows, and privacy obligations into CCPA, CPRA, and GDPR records.

    Why HotelComply Exists

    Hotels were being asked for privacy records they had never been given a practical way to maintain.

    Guest data lives across PMS, CRS, booking engines, loyalty systems, payment processors, F&B tools, CCTV, WiFi, marketing platforms, HR systems, and vendor portals. When a privacy question arrives, the answer cannot come from one system.

    HotelComply was built to help operators document that reality. The Compliance Package turns hotel operations into operating records, vendor documentation, guest privacy request procedures, and a package the team can retain.

    What makes HotelComply different.

    The work is intentionally narrow: identify the hotel systems, document the vendor and data workflows, and leave the operator with a clear compliance foundation.

    Hotel systems first

    The work starts with PMS, booking engine, payments, WiFi, F&B, HR, CCTV, CRM, loyalty, guest messaging, and marketing systems.

    Records before dashboards

    The immediate outcome is completed operating documentation: ROPA records, vendor DPA status, guest request procedures, and an audit-ready package.

    Dual-jurisdiction by design

    HotelComply supports CCPA, CPRA, and GDPR workflows because independent hotels often serve California guests and international guests at the same time.

    Operational, not legal advice

    HotelComply supports compliance operations and documentation. It is designed to complement qualified privacy counsel, not replace counsel.

    Founder

    Built by a luxury hotel operator.

    Founder Chris Suarez built HotelComply from 23 years in luxury hospitality operations, including Four Seasons, Waldorf Astoria, and independent luxury properties. The service is shaped around the records hotel teams actually need to show owners, counsel, carriers, lenders, and auditors.

    Who HotelComply is for.

    HotelComply is built for independent and boutique hotels, single properties and small portfolios. It is a documentation service, not a generic compliance checklist and not a law firm.
    1

    Independent hotels

    Single properties that need owner-ready privacy records without building an internal privacy function.

    2

    Boutique hotels

    Smaller luxury and lifestyle properties whose guest data runs through the same PMS, booking, CRM, and vendor stack as larger brands.

    3

    Small portfolios

    Owners and operators of a few hotels who want consistent records per property, priced per property.

    4

    General managers and owners

    Leaders who want a practical documentation foundation before an insurer, buyer, lender, or counsel asks to see it.

    Start with a property snapshot.

    A property snapshot identifies the vendor and documentation priorities. The one-time Compliance Package turns them into operating records: $1,995 per property founding price, $2,500 standard.

    HotelComply is operated by Stitch Hospitality, LLC. HotelComply supports operational compliance workflows and documentation. It is not a law firm and does not provide legal advice.

    Questions? [email protected]